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Communications

Unified Communications

ACUCM+AUC: Administering Cisco Unified Communications Manager with Administering Cisco Unity

Connection v8.0 Length: 5 Days Price: $3,395 CLC: 33

Administering Cisco Unified Communications Manager (ACUCM) v8.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version 8.x.

The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.

Administering Cisco Unity Connection (AUC) v8.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 8.x system.

ICOMM: Introducing Cisco Voice and Unified Communications Administration v8.0

Length: 5 days Price: $3,395 CLC: 34

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches students how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.
This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

CVOICE: Implementing Cisco Voice Communications and QOS v8.0

Length: 5 Days Price: $3,395 CLC: 34

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 is a 5-day course that teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

CIPT 1: Implementing Cisco Unified Communications Manager Part 1 v8.0

Length: 5 Days Price: $3,395 CLC: 34

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 is a 5-day course that prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution.

You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

CIPT 2: Implementing Cisco Unified Communications Manager Part 2 v8.0

Length: 5 Days Price: $3,395 CLC: 34

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 is a 5-day course that prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility.
You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC), including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).

QOS: Implementing Cisco Quality of Service

Length: 5 days Price: $3,295 CLC: 33

The Implementing Cisco Quality of Service (QOS) course provides students with in-depth knowledge of IP QoS requirements, conceptual models using differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios.

TVOICE: Troubleshooting Cisco Unified Communication v8.0

Length: 5 days Price: $3,395 CLC: 34

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 is a 5-day course that prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

CAPPS: Integrating Cisco Unified Communications Applications (CAPPS) v8.0

Length: 5 Days Price: $3,395 CLC: 34

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 is a 5-day course that teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

IUC: Implementing Cisco Unity Connection v8.0

Length: 3 days Price: $3,395 CLC: 34

Implementing Cisco Unity Connection (IUC) v8.0 describes Cisco Unity Connection installation, networking, and advanced features, options, and configuration settings. The course presents Cisco Unity Connection with the focused goal of providing engineers and installers with the necessary skills to perform installation and setup of the Cisco Unity Connection 8.x system.