911 Training

Public Safety & 911 Training

A Division of Communications primary responsibility is to act as the communications contact point between the citizen and the public safety agencies. They must accurately and efficiently identify the location and the needs of the citizen in order to provide the necessary public safety services and communication support.

Additonal Information

Being part of the public safety team requires people who can react and respond appropriately regardless of the situation at hand. Our training courses focus on the critical areas and demands of the tele-communicator. We provide the training needed to enhance a tele-communicator’s skills, so they may deliver quality performance.

Courses Offered:

• 911 Technology
• Amber Alert
• Chemical Suicides – First Responder Safety
• Community Oriented Policing
• Creating and Using PowerPoint Presentations
• Customer Service in Telecommunications
• Dispatching Suicide-Related Calls
• Emergency Response to Terrorism
• Growing Problem of Meth Labs
• Kids in Cars
• Liability Issues in Public Safety Communications
• Methamphetamine Awareness
• Misuse and Abuse of 911
• OnStar Technology
• Preventing Violence in the Workplace


• Proactive Supervision in Public Safety Communications
• Radio Discipline & Procedure (Part One)
• Radio Discipline & Procedure (Part Two)
• Reasonable Suspicion Drug & Alcohol Training
• Response to People with Disabilities
• Safety and the Person with Dementia
• Spanish for 911 Dispatchers
• Stress and the Dispatcher
• Stress Management II
• Stress Management III – Dealing with Stress
• Surviving the Job
• Training for Success
• Workplace Violence Prevention Strategies

Jump Months

june, 2017

Sort Options

27jun9:00 am- 12:00 amCPR & AED 2yr Cert65.00 - 3 Hours9:00 am - 12:00 am CST Event Type :CPR AED